Shipping policy

Thank you for shopping with [prova]. Below you'll find all the details about how we process and ship your orders.

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📦 Processing Time

All orders are processed within [3-7 business days] according to zone

Please note: Orders are not shipped on weekends or holidays.

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🌍 Shipping Locations

We currently ship to: all over Egypt

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✈️ Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow up to 48 hours for the tracking link to update.

If you didn’t receive your tracking info, contact us at [support@provaeg.com].

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📬 Lost, Delayed, or Damaged Packages

We are not responsible for delays caused by the carrier, weather, or customs. If your order is lost or arrives damaged, please contact us immediately so we can help resolve the issue.

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📨 Contact Us

For any shipping questions, email us at [support@provaeg.com] — we’re here to help.