Privacy policy

📌 1. Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Your IP address

  • Web browser

  • Time zone

  • Cookies on your device

Additionally, when you make a purchase, we collect:

  • Name

  • Shipping address

  • Billing address

  • Email address

  • Phone number

  • Payment information (via Shopify’s secure payment processors)

🛍️ 2. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders

  • Process payments securely

  • Communicate with you (order updates, marketing if opted in)

  • Improve and personalize your shopping experience

  • Prevent fraud and protect our business

🔐 3. Sharing Your Information

We only share your information with trusted third parties who help us operate our store, such as:

  • Shopify (our e-commerce platform)

  • Payment gateways (e.g., Shopify Payments, PayPal)

  • Shipping carriers

  • Analytics providers (e.g., Google Analytics)

We do not sell or rent your personal information to any third parties.

💌 4. Marketing & Communications

If you opt in to our newsletter or SMS alerts, we may send you updates, promotions, and new product alerts. You can unsubscribe at any time via the link in our emails or by contacting us.

🍪 5. Cookies

We use cookies to:

  • Remember your cart

  • Understand browsing behavior

  • Improve site functionality and speed

You can manage or disable cookies through your browser settings.

🌍 6. Your Rights

  • Access the personal data we hold about you

  • Request a correction or deletion

  • Opt out of data collection and processing

To exercise your rights, please contact us at [support@provaeg.com].

🧒 7. Children’s Privacy

We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us their data, contact us immediately.

📞 8. Contact Us

If you have questions or concerns about this Privacy Policy, you can reach us at:

📧 Email: [support@provaeg.com]

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.